Help for quick and easy use of this web site

Buying a bus pass is as easy as 1-2-3!

1. Click on the bus pass or ticket book type you are interested in from the list of products on the navigation bar at the left of your screen.
2. When you find the item you would like to buy, click on the "BUY" button under the item.
3. You will automatically go to the Shopping Cart to view your order and are ready to checkout.

First time pass or ticketbook purchase:

Read the Product Details for items on sale online.

Use Metro's online Trip Planner to identify route options and fares for any trip.

Browse the "All Passes and Ticketbooks" category to see a list of every item sold online.

Speed up your purchase:

Bookmark the Online Pass Sales store address in your browser "Favorites" list. When you are on the home page of the store click on "Favorites" (Internet Explorer) or "Communicator/Bookmark" (Netscape) on the menu bar at the top of your screen. When you want to return to the Online Pass Sales store,click on "Favorites" or "Communicator/Bookmark" and select the store address. This will take you directly into the pass sales store without going through the King County or Metro web sites. You can always return to either web site by clicking on the links on each page of the store.

Set-up a "My Items" list in the online store. Much like your browser Favorites function described above, you can select items from the store that you purchase regularly for your "My Items" list.

Sign up for the Automatic Purchase Plan. When you complete an online purchase, print out the final page with your order number, sign in the space provided and send it in! We will automatically charge your credit card and send you the pass of your choice each month.

Buying multiple passes on one order:

Set-up a "My Items" list.

Browse the "All Passes and Ticketbooks" category. Every item sold online is included in this one list. Select any items by clicking "Buy" and each item will be added to your shopping cart.

Adjust the quantities of each item directly in the shopping cart.

Problems adding items to your Shopping Cart, or maintaining My Items or My Account information:

You may need to enable cookies on your browser. See the "Privacy Policy" page under the "Policies" button on the left of the screen for more information.